Contact information
Last updated: June 12, 2026
We are here to help with order questions, shipping updates, returns, refunds, warranty claims, product information, and general customer support.
Customer Support
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Store Name: Zetta Vibe
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Website / Domain: zettavibe.com
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Business Address: 4 OXTON CLOSE, MANSFIELD, NG19 6SX, United Kingdom
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Email: contact@zettavibe.com
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Phone: +44 7838703533
Support Hours
Our customer support team aims to respond to enquiries within 1β2 business days. Available: Monday β Friday, 9:00 AM β 5:00 PM (GMT)
Before Contacting Us
To help us resolve your request quickly, please include your order number, the email address used at checkout, and a clear description of your question or issue.
Returns, Refunds, and Warranty Claims
For returns, refunds, damaged items, incorrect items, or warranty claims, please email contact@zettavibe.com with your order number and supporting photos where relevant.
We accept returns within 14 days of delivery. Return shipping is free. Refunds are processed within 7 business days.
Order Tracking
Once your order has been dispatched, you will receive a tracking email. You can also visit our Track Your Order page for live updates.
Shipping Enquiries
Orders are typically delivered within 2β7 business days from dispatch. Shipping is free on all orders. For more details, see our Shipping Policy.
