Refund policy

Our Commitment

Your satisfaction is our priority. If you are not completely happy with your purchase from Zetta Vibe, we make the return process simple and hassle-free.

 

Return Eligibility

Items may be returned within 14 days of delivery, provided they are in their original, unused condition with all original packaging intact.

 

Free Returns

We offer complimentary return shipping on all eligible returns. Simply contact us and we will arrange collection at no cost to you.

 

Refund Timeline

Once we receive and inspect your return, your refund will be processed within 7 business days back to your original payment method.

 

Exchanges

We are happy to arrange an exchange for a different item. Please reach out to us directly to discuss your requirements.

Contact Us

Should you have any questions or want to start a return, please reach out to us:

  • Email: contact@zettavibe.com

  • Phone: +44 7838703533

  • Business Address: Zetta Vibe

    4 OXTON CLOSE

    MANSFIELD

    NG19 6SX

    United Kingdom